This policy explains the personal information FindRehabCenter.org may receive when people browse the site, submit a contact form or request a facility-profile update.
Do not submit confidential medical records, identity documents or urgent health information through the website.
Information we may collect
- Contact-form information: name, email address, reason for contacting us, relevant page URL and message.
- Facility claim or update information: representative name, role, official contact information, website, requested changes and evidence links.
- Technical information: IP address, browser, device, referring page, requested URLs, timestamps, security events and server logs generated by the website or hosting provider.
- Cookies and similar technologies: WordPress, security, preferences, analytics or connected services may use cookies or similar storage where enabled.
How information is used
- to respond to enquiries, corrections, rights requests and privacy requests;
- to assess facility claims and verify authorised representatives;
- to investigate errors, abuse, fraud, spam, security incidents or misuse;
- to maintain, troubleshoot and improve the website;
- to comply with legal obligations and protect users, the site and third parties.
What we do not request
Our general forms are not designed to collect medical histories, treatment records, identification documents, payment-card data or emergency information. Please do not include these materials. Facility owners should provide only the evidence needed to support an update.
Sharing and service providers
Information may be processed by the website host, email-delivery systems, security tools, WordPress services or other providers needed to operate the site. We may disclose information when required by law, to investigate abuse, to protect safety or rights, or with the person’s consent. We do not sell personal information as a standalone product.
Retention
Messages and supporting evidence may be retained for as long as reasonably necessary to respond, document an editorial decision, manage a correction, protect legal rights or meet operational and legal obligations. Spam, duplicate or irrelevant submissions may be deleted sooner.
Security
Reasonable technical and organisational measures are used to protect submitted information, but no internet transmission or storage system can be guaranteed completely secure.
External links
Directory profiles link to facility, government, hospital and third-party websites. Their privacy practices are controlled by those organisations, not FindRehabCenter.org.
Children
The website is intended for general informational use. Children should not submit personal information without the involvement of a parent, guardian or appropriate responsible adult.
Your requests
You may ask about information submitted through our forms or request correction or deletion where appropriate. We may need sufficient information to identify the submission and confirm the requester’s authority.
Contact
Use the contact form and select Privacy request. Do not use the form for emergency or confidential clinical communication.
Policy changes
This policy may be updated when the site, forms, service providers or legal requirements change. The review date below reflects the latest material revision.